Privacy Policy

1. Who Is Responsible for Your Data

The controller responsible for your personal data is SHINE FLOW S.R.O., a company registered in Slovakia.

Registered address:

• SHINE FLOW S.R.O.
• Moskovská 25
• 974 04 Banská Bystrica
• Slovakia
• IČO: 56498586
• DIČ: 2122324325

Contact email: michaela.holbovaa@gmail.com

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at michaela.holbovaa@gmail.com.

2. What Personal Data We Collect

Depending on how you interact with our website and services, we may process the following categories of personal data:

• Name and contact details, such as your name and email address.
• Purchase and order information, including the product purchased, purchase date and transaction information.
• Billing information where necessary for the purchase or legal/accounting requirements.
• Information required to provide access to IN MOTION and any related member area or digital content.
• Information you voluntarily provide when contacting us by email, through the website or through social media.
• Technical information about your use of the website, such as IP address, browser type, device information and website activity, where this information is collected by the technical services used to operate the website.
• Cookie and similar technology data, where applicable and where such technologies are used on the website.

We do not intentionally collect sensitive personal data through the purchase of IN MOTION.

3. Payment Information

Payments for IN MOTION are processed through Stripe.

We do not store or have access to your full payment card number.

Stripe may process your payment and personal data in accordance with its own privacy policy and applicable data protection requirements.

4. Why We Use Your Personal Data

We may process your personal data for the following purposes:

Processing purchases and providing access

We use your personal data to process your order, provide access to IN MOTION and deliver the digital content you have purchased.

Legal basis: performance of a contract with you.

Payment processing

We use relevant information to process and confirm payments through our payment provider.

Legal basis: performance of a contract with you and, where applicable, compliance with legal obligations.

Customer support

We use information you provide to respond to questions, requests, refund requests and other customer support matters.

Legal basis: performance of a contract and/or our legitimate interests in providing customer support.

Legal and accounting obligations

We may process and retain certain information where necessary to comply with tax, accounting, legal or regulatory obligations.

Legal basis: compliance with a legal obligation.

Website operation and security

We may process technical information where necessary to operate, maintain and secure the website and prevent fraud or misuse.

Legal basis: our legitimate interests, where applicable.

5. Sharing Your Personal Data

We do not sell your personal data.

We may share personal data with third parties only where necessary for the operation of our business and website, including:

• Stripe, for payment processing.
• Website hosting and technical service providers, where necessary to operate the website.
• Digital content, storage or member-area providers, where necessary to provide access to IN MOTION.
• Email service providers, where necessary to send transactional emails.
• Professional advisers or authorities where disclosure is required by law or necessary to protect our legal rights.

Where a service provider processes personal data on our behalf, we take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection law.

6. International Data Transfers

Some third-party service providers may process personal data outside the European Economic Area.

Where personal data is transferred outside the EEA, we will rely on an applicable lawful transfer mechanism and appropriate safeguards where required by applicable data protection law, such as an adequacy decision or Standard Contractual Clauses.

7. How Long We Keep Your Personal Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Purchase, transaction and accounting information may need to be retained for the period required by applicable tax, accounting and legal requirements.

Customer support communications and other information may be retained for as long as reasonably necessary to handle the relevant request, protect our legal rights or comply with legal obligations.

Where personal data is no longer necessary, we will delete it or otherwise securely dispose of it where appropriate.

8. Your Rights Under GDPR

Depending on the circumstances and applicable law, you have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data where applicable;
• request restriction of processing where applicable;
• object to certain processing, including processing based on legitimate interests;
• receive personal data in a portable format where the right to data portability applies;
• withdraw consent where processing is based on consent;
• lodge a complaint with a supervisory authority.

You may exercise your rights by contacting:

michaela.holbovaa@gmail.com

You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky) if you believe that your personal data has been processed unlawfully.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for the operation, security and functionality of the website.

Where analytics, advertising or other non-essential cookies are used, we will obtain consent where required by applicable law and provide appropriate information about those technologies.

You may be able to manage or disable cookies through your browser settings or through a cookie consent tool where one is provided.

10. Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Payment information is processed through our payment provider rather than stored directly by SHINE FLOW S.R.O.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Children's Data

IN MOTION is intended for adults.

We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us at michaela.holbovaa@gmail.com so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

The latest version will always be published on this page together with the date of the latest update.

13. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

• SHINE FLOW S.R.O.
• Moskovská 25
• 974 04 Banská Bystrica
• Slovakia
• IČO: 56498586
• DIČ: 2122324325
• Email: michaela.holbovaa@gmail.com
• Instagram: @mischkis